Responsible Tourism Policy
Mercador Guest House Porto intends to honor the commitment to make all its guests feel at home. For this, all spaces have been carefully restored in order to give way to the Portuguese colonial imagination, guaranteeing the comfort of modern times.
We see good sustainability practices, not as an obligation, but as a natural way of being. Aware of the importance of maintaining a sustainable tourism development and assuming the principles adopted specifically at the World Sustainable Tourism Charter, c omprometemo us to pursue sustainable management of its activities, as well as comply with the requirements of reference Biosphere Hotel, which includes, among other things, the legal requirements that regulate the effects generated by the tourist activity. Therefore, we base all of our policies and values in this regard and commit to:
motivate and train our employees with training and awareness actions on the principles of Responsible Tourism;
promote good environmental practices;
participate in external activities and to inform both internally and externally about the company's environmental progress and actions;
fight against sexual exploitation, or any other form of commercial exploitation and harassment, in particular of children, adolescents, women and minorities;
include the commitment to adopt accessibility measures for people with disabilities (sensory, physical, intellectual and mental).
One of our main objectives is to improve sustainable management, assuming the commitments of continuous improvement in all areas of sustainability: social, economic and environmental, as well as customer satisfaction. To this end, future projects to expand facilities or activities will be subject to the criteria of sustainability and efficiency in the use of resources.
Offer sensory experiences that reveal Portuguese identity, history and culture through decoration and the way of receiving and welcoming.
To be an opportunity to exchange and share experiences and knowledge.
Mercador Guest House's existance is based on the respect and defense of the following values:
History of Portugal - History
Home - Feel like home even when you are not there